Shipping Policy
At Ava's Glass Atelier, we cover all shipping costs for every order. All products are delivered 100% free of charge directly to your home — with no minimum order quantity required.
Please note that, due to our free global shipping policy, delivery times may occasionally take a little longer than usual.
Processing Time
Once your order has been placed, it will take 1–3 business days to process.
During this time, we carefully inspect, package, and verify that your item matches the correct size and is free of defects.
Orders placed during weekdays are typically processed within one business day.
Orders placed on Friday evenings or weekends may take slightly longer to process.
Shipping Time
After processing, your order will be shipped.
The average delivery time is 6–10 business days, depending on your location.
Customer Support
We strive to make your order and delivery experience as smooth as possible.
If you have any questions or concerns about your shipment, please don’t hesitate to contact our customer service team at info@avas-glassatelier.com